Refund & Returns Policy

Refunds and Returns Policy

Effective Date: August 7, 2024

1. Overview

At BlueLightGamingLenses.com, we strive to ensure you are completely satisfied with your purchase. If you are not happy with your product, please review our Refunds and Returns Policy below to understand how to return your items and request a refund.

2. Eligibility for Returns

You are eligible to return a product and request a refund if:

  • The product is unused and in its original condition.
  • The product is returned within [insert number] days from the date of delivery.
  • The product is in its original packaging, including all accessories, manuals, and other components.

3. Non-Returnable Items

Please note that the following items are non-returnable:

  • Products that have been used or damaged.
  • Customized or personalized items.
  • Sale or clearance items.

4. How to Initiate a Return

To initiate a return, follow these steps:

  1. Contact Us: Email us at [email protected] with your order number, the reason for the return, and any supporting photos if applicable.
  2. Return Authorization: We will provide you with a Return Authorization (RA) number and instructions for returning the product.
  3. Prepare the Return: Pack the product securely in its original packaging. Include the RA number and a copy of your original receipt or order confirmation inside the package.
  4. Ship the Return: Send the package to the following address:Paux Media
    11 East Main St, P.O. 135
    ReinholdsPlease use a trackable shipping service or purchase shipping insurance to ensure the product arrives safely.

5. Return Shipping Costs

  • Return Shipping Costs: If the return is due to an error on our part (e.g., defective or incorrect item), we will cover the return shipping costs.
  • Customer Responsibility: If the return is for any other reason (e.g., change of mind), you will be responsible for the return shipping costs.

6. Refund Process

  • Inspection: Once we receive the returned product, we will inspect it to ensure it meets our return policy requirements.
  • Refund Issuance: If the return is approved, we will process a refund to your original payment method. Please allow [insert number] business days for the refund to be processed and reflected in your account.
  • Partial Refunds: In some cases, if the product shows signs of use or is not returned in its original condition, we may issue a partial refund.

7. Exchanges

Currently, we do not offer direct exchanges. If you wish to exchange a product, please return the original item and place a new order for the desired product.

8. Contact Information

For any questions regarding returns or refunds, please contact us at:

Paux Media
11 East Main St, P.O. 135
Reinholds
Email: [email protected]

9. Changes to This Policy

We may update this Refunds and Returns Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about our return and refund practices.

10. Final Notes

By purchasing from BlueLightGamingLenses.com, you agree to abide by this Refunds and Returns Policy. We appreciate your understanding and cooperation in ensuring a smooth return process.